It works well in churches and it’s a excellent process to follow wherever we’re dealing with conflict. Of course there are exceptions, but this process works great with your normal, everyday conflict.
The first step – the people involved in the conflict talk to each other, one – on – one. When anyone in my office tells one of the supervisors who work for me that they are having an issue with a co-worker, the first question they will be asked is – ‘Have you talked with that person.” We call it Adults talking to Adults.(I’d like to call it Matthew 18 but that may scare some people). It sounds simple but, if you’ve ever worked in an office, it doesn’t happen as often as it should.
That often fixes it – some communication and understanding clears it right up.
If the conflict is still there, we go through our version of the next two steps and the conflict is eventually resolved.
Matthew 18 – pure gold.